Our terms and conditions of delivery

We deliver all products via our Austrian logistics service provider

Items in stock in our Austrian warehouse usually get shipped to you within 2-4 workdays after receipt of payment.

Items not in stock in our Austrian warehouse get ordered in our warehouse in China immediately after receipt of payment. To keep costs for shipment low, goods usually come to Europe by sea cargo, so please allow 30-40 days for delivery. If you require faster delivery by air cargo, please contact us in advance, so we can calculate delivery time and additional air cargo costs for you.

Shipping fees include handling and packing fees as well as postage costs. Fees vary according to total weight and size of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.

We only deliver to wholesalers and retailers as well as initiatives and organisations in the field of electric mobility.

Consumers are kindly asked to order via their bike or car dealer.